18 Degrees privacy policy 

 18 Degrees is committed to respecting and protecting your privacy. We are lighting consultants specialising in the supply of lighting design services for the construction industry.


What information or data do we hold?

We hold the personal data that you supplied in the course of placing or fulfilling your order, or enquiry. We may hold notes of our communication with you for the purposes of fulfilling your order or enquiry.

We will not seek personal information from you relating to race, religion, political affiliation, sexual orientation, medical or genetic history.

How your data is used

We will use the personal information you supply to us in the course of submitting an order or enquiring about our services, in order to fulfil the order or respond to your enquiry.

We may contact you by telephone, email or other means in relation to your order, for example, to notify you of dates or contents for sales training or marketing services to be delivered. You cannot opt out of these communications but we will never combine these communications with marketing promotions that you have a legal right to opt out of.

How your data is stored

Your data is stored in two 3rd party CRM systems called Sales Force and Mail Chimp. You can find links to their privacy policies below:

Salesforce | Mailchimp

Website data

The 18 Degrees web site acts as a repository for information, including information about 18 Degrees and resources. Please read this Privacy Policy carefully before you use the site. The application of this Privacy Policy is only to 18 Degrees and not to web sites controlled by other companies or organisations we link to.

Information collected by 18 Degrees

Non-personally identifiable information

When you visit our Site, we may store some information on your computer's hard drive in the form of a "cookie". Cookies are text files that identify your computer to our server and do not collect any personal information. We may use cookies to personalise your experience at our Site. To do so, the cookies we use may record non-personally identifiable information pertaining to your preferences for viewing particular web pages. We may also use cookies to collect non-personally identifiable information to help us in analysing trends, tracking our users' movements, and gathering broad statistical information for aggregate use.

Personally identifiable information

In order to access certain features of our Site, 18 Degrees requires the collection of certain personally identifiable information. This information is usually restricted to our registration process for additional information. The information that may be collected at these pages include: name, address, e-mail address, telephone number, and information about your interests in and use of various services.

Systems in place to prevent breach of data on the website (including overall breach of data)

18 Degrees takes significant steps to protect your personally identifiable information with secure storage. Any information you provide us is maintained and accessible only 18 Degrees.

We will not release any of your data to a third-party unless required to do so by law. Your details will be securely stored and will be used solely to enable us to respond to your enquiry, and to keep you informed of relevant information about 18 Degrees’ services. You will be able to opt-out of such mailings.

Your rights under this agreement

If you have engaged with us but never placed an order you may request the complete deletion of your details from our system. Whether or not you have placed an order you may request us never to contact you again and we will comply with your request unless you make a further enquiry with us.

You also have the right to withdraw your consent to be marketed to, if you previously gave your consent.

You have the right to see the data held about you and to receive a copy. You have the right to have any errors corrected . You have the right to ask and be told where your data came from.

If you have any questions or concerns, please do not hesitate to contact us on tel +44 020 7465 98100or email hello@18degs.com


Copyright notice

Copyright © 2019 18 Degrees.